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Delivery Policy

Payment Method

We are providing three payment methods as shown below. Customers are encouraged to make payment via cash deposit or online banking as there is no transaction fee. However, if you prefer to use debit card or credit card, paypal is the only platform that you can use.

Payment Method and transaction fee:

Types of payment method Transaction fee Remark
1. Cash Deposit - PUBLIC BANK BHD (3202-3032-35)
2. Online banking RM0.10-RM2.00
3. Cheque - ITECH SYNERGY SOLUTIONS

Delivery Policy

PLEASE BE ADVISED: Due to weather conditions within Malaysia, it may takes sometimes longer than us. Thanks for your understanding.

Shipping Costs & Delivery Returns
We offers FREE STANDARD DELIVERY on all Malaysia merchandise orders RM1000.00 and over. For shipments totaling less than RM1000.00, there is a delivery charge of RM20.00 for standard delivery. Our standard delivery option will be sent out from our warehouses located in Penang, Ipoh, Selangor, Melaka, Johor, whichever nearest to shipping address you provided. Orders over RM1000.00 always delivery for free—no promotion code needed.
* Additional charges will be applied if the delivery address is incorrect, or if the good needs to be forwarded to a different location.

General Delivery Times
Delivery is available Monday through Friday. Shipment within West Malaysia expected to delivery within 1-5 working days after we receive payment(depending on stock availability)

Processing Time
Orders will process in two days after we receive your payment,excluding weekends.

Business Days
Monday - Friday 9am -6pm, Saturday 9am - 1pm, excluding federal holidays within the Malaysia. Orders must be placed by 12pm UTC/GMT Standard Time (EST) to be processed on the same business day.

Order Confirmation Email
Immediately after you have successfully placed your order with us, you will receive an e-mail that contains information regarding the details of your order. You will receive an printed invoice upon delivery.

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